As you age, moving into a residential aged care facility isn’t your only option. At Esse Care, we offer home and community-based services in Heidelberg to help you stay independent and live comfortably at home. With over 35 years of experience, our trained caregivers, registered nurses and allied health professionals deliver high-quality care that meets the Aged Care Quality Standards.
Choosing a Support at Home provider in Heidelberg is an important decision. We offer a free, no-obligation meet and greet so you and your family can feel confident in your choice.
Whether you’re considering Support at Home services in Heidelberg or looking to switch, our friendly team is here to help. You may have known us as a home care provider, or home care package provider, under the Home Care Packages Program. Since the Australian Government replaced it with Support at Home in November 2025, we’ve continued as your local Support at Home package provider, with the same team and the same care.
Our aged care Heidelberg team includes local support workers, nurses and therapists from the community.
We speak multiple languages and proudly support culturally and linguistically diverse (CALD) communities across Australia.
Every staff member has undergone police checks and holds professional certifications, including First Aid and CPR.
We provide approved home care services in Heidelberg, ensuring full compliance with the Aged Care Quality Standards.
We carry out thorough assessments to understand your needs and plan services that best support you.
Have questions or feedback? Give us a call anytime. We guarantee a response within 24 hours.
Our Support at Home and home care services in Heidelberg are tailored to your individual goals and preferences. Whether you require a few hours of support each week or specialised care for extended periods, we are here to help.
Have a question or just comparing providers? Call us on 1300 662 339, email info@essecare.com.au, or enquire online.
Receive a call back from our team (during business hours Monday - Friday 9am - 5pm)
Transitioning to Esse Care from another in-home care provider in Heidelberg is easy and hassle-free. If your current Support at Home or Home Care Package provider isn’t meeting your needs, we’re here to assist you. Our team will help review your existing contract, identify any hidden clauses, liaise with your current provider, and ensure a smooth, stress-free transition to our services. We’re committed to making the process as simple as possible so you can continue receiving the support you deserve.
Home care services in Heidelberg are delivered by our local office, Esse Care North Eastern Melbourne. We also support other suburbs within the Banyule City Council area.
Bellfield (3081), Briar Hill (3088), Eaglemont (3084), Greensborough (3088), Heidelberg Heights (3081), Heidelberg West (3081), Ivanhoe (3079), Ivanhoe East (3079), Lower Plenty (3093), Macleod (3085), Montmorency (3094), Rosanna (3084), Saint Helena (3088), Viewbank (3084), Watsonia (3087), Watsonia North (3087), Yallambie (3085)
Our team can assist with all your transport needs, including arranging travel to medical appointments, social outings, and errands both within and beyond your local area.
Our home care assistance team in Heidelberg is made up of qualified therapists and dedicated support staff. With a local and diverse team, we’re committed to meeting your unique needs. We’ll visit you at home, providing the care and support you require in the comfort of your own surroundings. Whether you have specific requirements or need tailored services, we’re here to ensure you receive the best possible care. Your comfort and wellbeing are our priority.
At Esse Care, we know Heidelberg well, and we make it our business to stay connected with the places our clients rely on every day. Whether you need support at home, help getting to appointments or a hand with everyday errands, our team understands how the area fits together.
For hospital and specialist care, Heidelberg is home to the Austin Hospital, Warringal Private Hospital and the Mercy Hospital for Women. This makes it easier for us to coordinate appointments, transport and post-hospital support. For groceries and everyday essentials, Warringal Shopping Centre and the Burgundy Street shopping strip are all within easy reach, and our support workers can assist with shopping and errands whenever you need.
Heidelberg also has green spaces that are ideal for gentle outdoor time. Warringal Park and the Yarra River walking tracks are lovely spots for a stroll with a support worker, family or friends, and the historic Banyule Homestead is a pleasant place to visit. If getting around is a concern, Heidelberg Station offers train services into the city, and we can help you plan trips so you stay independent and connected to the places you love.
Yes. On 1 November 2025, the Australian Government replaced the Home Care Packages Program with Support at Home. If you previously searched for a home care package provider in Heidelberg, the services you’re looking for are now delivered under Support at Home.
Esse Care is a registered Support at Home provider, and our local team can help you understand what has changed, how your funding works and which services you can access in Heidelberg.
