Since 1988

Support at Home Costs and Prices

Clear, honest prices, so you always know where your funding is going and there are no surprises when your statement arrives. Esse Care helps older Australians make their Support at Home funding go further. We see your funding as a valuable asset, and our role is to help you manage it wisely and invest it in care that keeps you safe, independent and living the way you choose.

Service Type
Price (per hour)
Cleaning and Laundry
$99
Shopping Assistance
$99
Light Gardening
$120
Minor Home Maintenance and Repairs
$135
Meal Preparation
$99
Meal Delivery (such as Lite n’ Easy) 3
Supplier cost + 10% Administration Fee

Notes

  1. The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
  2. The administration fee covers the work we do behind the scenes: a Care Manager checks the service suits you, we check suppliers, meet safety rules and handle invoices.
  3. For meal delivery, you pay 30% (the cost of the ingredients) straight to the meal supplier. The other 70% (preparing and delivering the meals) is billed to Esse Care and paid from your Support at Home funding.
Service Type
Price (per hour)
Personal Care
$105
Social and Cultural Support
$105
Accompanied Activities and Community Access
$105
Respite Care
$105
Direct Transport (car and driver, price per trip including return)
$110 (1-5km)
$120 (6-10km)
$130 (11-15km)
$140 (16-25km)
$165 (26-50km)
$225 (51-100km)
Indirect Transport (Taxi and Ubers)
Supplier cost + 10%
Administration Fee
Therapeutic Services (price per session)
• Remedial Massage
• Chiropractic
• Acupuncture
• Diversional Therapy
• Art Therapy
• Osteopathy
$194
Assistive Technology and Home Modifications (ATHM) 3
Quote on request + 10% Administration Fee (for AT) or 15% Coordination Fee (for HM)

Notes

  1. The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
  2. The administration fee covers the work we do behind the scenes: a Care Manager checks the service suits you, we check suppliers, meet safety rules and handle invoices.
  3. For assistive technology purchases, a provider administration fee of up to 10% of the total cost is charged (capped at $500 per item). For home modification, a provider coordination fee of up to 15% of the quoted cost is charged (capped at $1,500 per project).
Service Type
Price (per hour)
Nursing Care
▸ Registered Nurse
$173
▸ Enrolled Nurse
$140
▸ ATHM Prescription (non-face-to-face)
$91 per prescription (Basic)
$148 per prescription (Advanced)
▸ Medication Review
$345 per review
▸ Comprehensive Assessment
$495 per assessment
▸ Wound Assessment
$345 per assessment
▸ Continence Assessment
$345 per assessment
▸ Nursing Care Consumables
Supplier cost + 10% Administration Fee
▸ Prescribed Nutrition Consumables
Supplier cost + 10% Administration Fee
Allied Health and Other Therapeutic
▸ Physiotherapy
$340 for initial session
$194 per ongoing session
▸ Hydrotherapy
$210 per session
▸ Equipment Trial and Prescriptions
$340 per prescription
▸ Occupational Therapy
$660 for initial session
$880 for initial session (complex needs or home modifications)
$220 per ongoing session
▸ Podiatry
$327 for initial session
$220 per ongoing session
$252 per session including nail trim
▸ Speech Pathology
$670 for initial session
$240 per ongoing session
▸ Psychology
$450 for initial session
$260 per ongoing session
▸ Dietetics or Nutrition
$365 for initial session
$210 per ongoing session
▸ Counselling/Psychotherapy
$210 per session
▸ Exercise Physiology
$194 per session
▸ Social Work
$210 per session
▸ Music Therapy
$210 per session
Care Management
$120
Restorative Care Management
$158

Notes

  1. The prices displayed are for Monday to Friday, 6am – 8pm. For the full price list, download the full PDF by clicking here.
  2. The administration fee covers the work we do behind the scenes: a Care Manager checks the service suits you, we check suppliers, meet safety rules and handle invoices.

How does Esse Care compare with other providers in the industry?

Comparing Price

Based on aggregated pricing from the published Support at Home price lists of other providers, effective 1 July 2026

Esse Care
Other Providers
Domestic Assistance and Cleaning
$99
$116 – $126
Personal Care, Social and Community Support
$105
$124 – $134
Physiotherapy
$194
$235 – $284
Occupational Therapy
$220
$235 – $284
Nursing Care from Registered Nurse
$173
$198 – $224
Care Management
$120
$152 – $175

Comparing Hours of Supports You Will Receive

Estimated hours assume all available funding is used for support work. Hours shown are per fortnight.
Annual Budget
Esse Care
Other Providers
Home Care Packages
Level 1
$11,272
~3.7 hours
~3.1 hours
Level 2
$19,821
~6.5 hours
~5.5 hours
Level 3
$43,148
~14.2 hours
~12 hours
Level 4
$65,415
~21.6 hours
~18.3 hours
Support at Home
Level 1
$11,010
~3.6 hours
~3.1 hours
Level 2
$16,451
~5.4 hours
~4.6 hours
Level 3
$22,536
~7.4 hours
~6.3 hours
Level 4
$30,468
~10 hours
~8.5 hours
Level 5
$40,729
~13.4 hours
~11.4 hours
Level 6
$49,365
~16.3 hours
~13.8 hours
Level 7
$59,660
~19.7 hours
~16.7 hours
Level 8
$80,137
~26.4 hours
~22.4 hours

Frequently Asked Questions on Pricing

It depends. Some services need a contribution from you, and we will always explain this before your services begin. How much depends on your income, your assets and the type of service.

Clinical services are fully funded for you (0%). Independence and everyday living services may need a contribution. It is worked out as a percentage of the service price.

Read more about participant contributions

The Government pays differently for each group: clinical (nursing and health care), independence (like personal care) and everyday living (like cleaning). The group decides how much the Government pays and how much you may pay.

Yes. You can self-manage all or part of your Support at Home services. For example, you can use our support worker and arrange your own gardener. You agree the gardener’s rate, and we pay them from your funding at their cost plus a 10% administration fee.

Learn more about Support at Home self-management

No. Prices differ between providers, because each has different costs. Higher prices use up your funding faster, so it pays to compare. Esse Care aims to keep its prices fair and its statements clear, so your funding lasts as long as it can.

What Are Participant Contributions?

The Australian Government may pay for all of a service, or part of it. You pay the rest. This is called a participant contribution. Services Australia sets the rate, not us. It depends on:

  • The type of service you receive.
  • Your income and assets, as recorded with Services Australia.
  • When you were approved for aged care.
Clinical Services
Independence Services
Everyday Living Services
Full Pensioner
0%
5%
17.5%
Part Pensioner
0%
Between 5% and 50%
Between 17.5% and 80%
Self-funded or means not disclosed
0%
50%
80%

Frequently Asked Questions on Participant Contributions

Not for everyone. The Government pays for all clinical services. Most people pay something towards independence and everyday living services, based on their income and assets.

Three things: the type of service, your income and assets (Services Australia checks these, and for pensioners they can usually use details they already hold), and when you were approved for aged care. People who had, or were approved for, a Home Care Package on or before 12 September 2024 may be protected by the “no worse off” rule.

The amount you contribute depends heavily on which category your service falls under.
  • Clinical Supports – These include services such as nursing care and nutrition supports. The participant contribution is 0%, meaning these services are fully funded by the Australian Government when approved under your Support at Home plan.
  • Independence – These include services such as personal care, respite and transport. Contribution rates currently range from 5% to 50%, depending on your financial circumstances.
  • Everyday Living – These include services such as cleaning, domestic assistance, home maintenance and repairs.
Contribution rates range from 17.5% to 80%, depending on your financial circumstances. This is why the service you choose matters. For example, cleaning falls under Everyday Living, so the Everyday Living contribution percentage applies to the price of that cleaning service. Important: From 1 October 2026, personal care services (currently in the Independence category) will be fully funded by the Australian Government. This means eligible participants will have no out-of-pocket contribution for personal care.
First of all, this only applies if you are required to pay a contribution and only applies to non clinical services (as clinical services are contribution free). Your contribution is calculated as a percentage of the price of each service. The percentage is set by Services Australia, not by us. This means two people receiving the same service at the same price may pay different amounts if their assessed contribution rates are different. The calculation is: Service Price × Your Contribution Rate = Your Contribution For Example:  Say a full pensioner who joined after 12 September 2024 receives two hours of cleaning. Cleaning falls under the category ‘Everyday Living’, and the contribution rate for a full pensioner is 17.5%. At a cleaning cost of $99 per hour, 2 hours × $99 = $198 total service cost The participant’s contribution is: $198 × 17.5% = $34.65 Which means Participant pays: $34.65 Government-funded portion: $163.35 Total service cost: $198.00

The no worse off principle protects certain people who were already receiving or approved for aged care before the new arrangements were introduced.

It generally applies to people who were:

  • receiving a Home Care Package on 12 September 2024, or
  • approved for a Home Care Package by 12 September 2024 and waiting for funding.

If you are covered by these arrangements, different contribution rules may apply to you.

The Australian Government provides an official Support at Home Fee Estimator and Budget Planner through My Aged Care.

The estimator can help you understand:

  • your estimated contribution rates
  • how much the Government may contribute
  • how different services affect your budget
  • your estimated monthly or quarterly costs.

Use the Australian Government Support at Home Fee Estimator →

Your final contribution rates are determined by Services Australia.

We're here to help

Have a question or just comparing providers? Call us on 1300 662 339, email info@essecare.com.au, or enquire online.

Get In Touch

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